Connecting Powerful Platforms to Provable Results
Having the best in class platform for post-purchase experience unlocks new ways to engage your customer with your brand. To get the most from your investment, TK Digital will help you launch and develop an iterative cycle that drives lifetime value.
The focus today is on platform capability, which is often wasted when there aren’t people, process and direction supporting success.
TK Digital has partnered with Narvar to maximize your investment in this powerful post-purchase interaction platform. Engaging your buyers, especially after their first purchase, is crucial for building lasting customer relationships.
We’ll launch your Narvar program with integration support, platform training, and iterative optimization strategy to ensure you continue to grow your ROI.
Integration & Launch on Narvar
TK Digital will ensure you smoothly transition from your current post-purchase platform to Narvar by supporting pre-built and custom integration needs.
As a Narvar Certified Agency, TK Digital has unique access and expertise to ensure the right connections are made with your carriers and site in line with best practices for your use case.
TK Digital has a range of development and BA resources for any custom integration needs on the Narvar platform.
TK Digital works with your team throughout the project, right through final QA testing and “flipping the switch”.
Configuration, Content & Strategy
Getting a measurable and obvious increase to post-purchase customer engagement means placing the right callouts in the right place.
Narvar will be set up with the correct touchpoints and templates for your brand and the post-purchase journey you already have in place, if any.
A TK Digital strategist will use their experience in DTC commerce to create a unique content matrix to power your Narvar track and email experience pages.
With an understanding of your brand and your goals, TK Digital will create a set of KPIs and an iterative roadmap to drive future testing and optimization of the Narvar experience.
Every TK Digital strategist has used Narvar in a DTC setting, and will make sure your team can make the most of the platform.
Ongoing Testing & Iteration
Your team is the best place to build a process of ongoing success in post-purchase optimization, so TK Digital will build a solid, actionable plan, and give your team clear steps to get there.
With your roadmap, you get both proven strategies, as well as unique recommendations customized to drive the interest of your customers.
You will get a series of changes that you can test with a testing platform, or simply by making changes and monitoring the results.
TK Digital has seen what good, mediocre and bad results look like. We will use that experience to gauge the impact of tests, and use our creativity to generate new ideas.
Everything we do is focused on driving value, so our engagements are structured for us to be as efficient with our time and your money as we can. This means enabling your team, and ensuring that you only need us to help you build incremental value.